About eOn Communications
eOn Communications Corporation (NASDAQ: EONC) is a global provider of innovative communications solutions. Backed with over 20 years of telecommunications engineering expertise, our solutions enable our customers to easily leverage advanced technologies in order to communicate more effectively. Our offerings are built on reliable open architectures that enable easy adoption of emerging technologies, such as Voice over Internet Protocol (VoIP) and concepts, such as Service Oriented Architectures (SOA). Whether you are looking to leverage the advantages of enterprise IP telephony or advanced contact center technologies, eOn Communications delivers proven, IP-ready products that will improve your business performance.
Our Solutions
The eConn IP-PBX provides enterprises with a highly scalable, feature-rich communications system designed to support businesses from 10 to 1,000 users. The system is built on commercial off-the-shelf (COTS) hardware and the Linux OS utilizing industry standard SIP VoIP and TDM technologies. eConn provides enterprises PBX capability plus a range of applications including unified communications, voice messaging, auto-attendant, ACD and wireless connectivity. Desktop appliances include eOn’s eNterprise 7000 Series IP Telephones, audio conferencing units, analog sets and 3rd party SIP-compliant devices comprised of softphones, desktop phones, Wi-Fi and IP DECT wireless handsets. Operating across virtually any LAN/WAN infrastructure, the eConn provides seamless IP networking allowing for full feature transparency within distributed environments by supporting networking standards such as IP-QSIG and traditional TDM protocols.
Millennium is a proven solution for small and medium-sized installations. Blending voice, data, wireless and CTI technology into one diverse telephony server platform, the Millennium's unmatched adaptability and flexibility make it ideal for multi-site networks such as school systems, multi-tenant services, professional offices, distribution facilities, and retail stores. The Millennium provides integrated voice mail, unified messaging, fax messaging and an array of capabilities to help employees work more efficiently, access information more easily, and serve customers better.
Contact Center
eQueue's universal or single queue approach enables contact centers to more efficiently interact with their customers regardless of the communications media. The eQueue applications include multi-media routing of all interaction types with robust ACD functionality, complete telephony capability, email, Web chat and Web collaboration, integrated voice response, voice mail with unified messaging, fax messaging, quality assurance recording and a complete range of desktop devices and applications. eQueue offers improved customer service and loyalty, increased agent productivity and lower cost of ownership.
Unified Communications
The eConn IP Messenger offers the industry’s most robust unified communications platform that integrates presence, mobility and messaging with eOn’s eConn, Millennium and eQueue communications platforms. It provides today’s enterprises and contact centers with a suite of applications comprised of voice messaging, unified messaging, fax services, instant messaging, CTI functionality, mobility and presence solutions. Using state-of-the-art text-to-speech and speech recognition technology, the eConn IP Messenger ensures access and utilization of all of your messaging and scheduling utilities is only a phone call away. Aimed at improving relationships and interactions between employees, customers and suppliers, the eConn IP Messenger makes it possible for you to manage your communications anytime, anywhere from any device.
eOn Office Solutions
eOn Office Solutions consists of a Syspine® IP-PBX, powered by Microsoft® Response Point™, and is an innovative phone system designed for home offices and small businesses with up to 50 users. eOn has partnered with Syspine®, a Microsoft Response Point OEM hardware manufacturer, to provide a proven, solid hardware platform. The integrated Microsoft Response Point software offers state-of-the-art features such as voice-activated dialing, voice messaging, automated attendant for call routing, and automatic phone and gateway discovery that allows for simplified setup and operation.
Headquarters Contact Information
eOn Communications Corporation
185 Martinvale Lane
San Jose, CA 95119
Phone: 408-694-9500
Fax: 408-694-9600
e-mail: info@eoncc.com
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